Who we are

This website (https://tdoxasia.com) is operated by TDOX (M) Sdn. Bhd. under the brand name TDOX Clinic (“TDOX”, “we”, “our”, or “us”). We are committed to protecting your privacy and personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

  1. Information We Collect
    We may collect and process the following information: • Name, contact number, email address, and other contact details; • Information submitted through enquiry forms, appointment requests, registrations, or communications with us; • Health-related information, medical history, treatment history, lifestyle information, and other information voluntarily provided for consultation, assessment, screening, treatment, or related healthcare services.

  2. How We Use Your Information Your information
    may be used for: • Responding to enquiries and requests;
    • Scheduling consultations, appointments, screenings, and services;
    • Providing healthcare, wellness, assessment, treatment, and related services;
    • Maintaining patient records where applicable;
    • Processing payments and transactions;
    • Improving our website and customer experience;
    • Complying with legal and regulatory requirements.

  3. Disclosure of Information
    We may disclose your personal information and relevant health-related information where necessary for the provision of services requested by you, including to:
    • Healthcare professionals involved in your care;
    • Laboratories, diagnostic facilities, and testing service providers;
    • Hospitals, clinics, or healthcare institutions involved in your treatment or assessment;
    • Service providers assisting with appointment scheduling, payment processing, or administrative support;
    • Regulatory authorities where required by law. We will only disclose information reasonably necessary for the intended purpose and in accordance with applicable laws and patient consent requirements.

  4. Data Security
    We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss.

  5. Cookies
    Our website may use cookies and similar technologies to improve website functionality and user experience.

  6. Consent
    By submitting information through this website, contacting us, registering for services, or receiving services from TDOX Clinic, you acknowledge and agree to the collection, use, processing, and disclosure of your information in accordance with this Privacy Policy and any applicable consent forms provided by us.

  7. Changes to This Policy
    We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on this page.

  8. Contact Information
    TDOX (M) Sdn. Bhd. (Operating as TDOX Clinic)
    Equatorial Plaza, Lot 5-5 & 5-6, Level 5, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
    Phone: +603 – 2181 8883
    Website: https://tdoxasia.com